Frequently Asked Questions

General Questions

  • Therapy is a collaborative process that helps you explore emotions, develop coping strategies, and improve your overall well-being. Whether you're facing anxiety, depression, trauma, relationship issues, or life transitions, therapy provides a safe and supportive space for healing and growth.

  • If you're feeling overwhelmed, stuck, or struggling to manage stress, emotions, or relationships, therapy can help. You don’t need a crisis to benefit—many people seek therapy for personal growth, self-discovery, and mental wellness.

  • At Transcend Therapy Group, we offer:

    • Individual Therapy for anxiety, depression, trauma, and personal growth

    • Trauma Therapy for PTSD and emotional healing

    • Mindfulness-Based Therapy to reduce stress and increase resilience

Appointments & Logistics

  • You can call our office, email us, or reach out to us through our contact form. If you’re a new client, we’ll schedule an initial consultation to understand your needs and match you with the right therapist.

  • Yes! We provide secure and confidential teletherapy (online counseling). Online therapy is a convenient option for those with busy schedules, mobility limitations, or living outside our immediate area.

  • Your first session is about getting to know you. Your therapist will ask about your concerns, goals, and personal history. This is a no-pressure conversation where you can share as much or as little as you feel comfortable.

  • Most sessions last 50 minutes, though longer sessions may be available for certain types of therapy. Ask your therapist for more information.

  • The frequency of therapy depends on your needs. Some clients come weekly, while others schedule biweekly or monthly sessions. Your therapist will work with you to create a plan that fits your goals.

Specialized Services

  • Yes, we specialize in trauma-informed therapy, including IFS, somatic therapy, mindfulness-based, and cognitive approaches to help clients process and heal from past trauma.

  • Absolutely. Our therapists use evidence-based treatments like Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Mindfulness-Based Therapy, and Acceptance & Commitment Therapy (ACT) to help you manage anxiety and depression effectively. Our therapists are also trained in holistic practices like somatic experiencing, compassion, and narrative therapy.

  • While all of our therapists are trauma-informed, at Transcend Therapy Group, we have team members who specialize in the following areas:

    • Anxiety

    • Depression

    • Grief

    • Mood disturbances

    • Substance abuse

    • Psychotic episodes

    • Postpartum mental health

    • Perinatal mental health

    • Medical trauma

    • Suicidality

    If you are in crisis or need urgent assistance, please call or text the Suicide & Crisis Lifeline at 988 or reach out to a trusted healthcare provider. If you are in immediate danger, call 911 or go to the nearest emergency room. You are not alone, and there is hope.

Confidentiality & Policies

  • Yes. Confidentiality is a top priority, and your sessions are protected by privacy laws. However, exceptions exist if there is a risk of harm to yourself or others.

  • After your income-based pricing is set, you will reserve your session time by providing full payment in advance.

    If you need to cancel your appointment, please call Transcend staff at 833-313-2512 to notify us.

    Cancellations made within 48 hours of your scheduled session will incur a $75 fee, which will be retained to cover staff wages and overhead costs. The remaining balance will be applied toward your next booking. Please note that this fee is non-refundable, regardless of the reason for cancellation, including illness, transportation difficulties, childcare concerns, or other unforeseen circumstances. We appreciate your understanding and cooperation in ensuring that our team can continue to provide quality care to all clients.

Fees & Insurance

  • At Transcend, all treatment costs are individualized based on income! For more information on income adjusted pricing at Transcend Therapy Group, contact our office.

  • We do not accept insurance at this time, but we do provide superbills for out-of-network reimbursement. Contact our office for more information.

  • Yes, all of our treatment pricing is income-based. Please reach out to us to discuss options.

Getting Started

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